Experience everyday comfort with the AYA Classic Heather Grey Hoodie, crafted from sustainably sourced, ultra-soft fabric that feels premium from the first wear. The versatile Heather Grey shade brings a relaxed, modern feel to any outfit, making it ideal for workouts, errands, or laid-back weekends. Built for durability and effortless style, it’s a reliable staple for anyone who wants comfort that consistently delivers.
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Orders typically ship within 1–3 business days. During launches or high-volume periods, processing times may be slightly longer. Once your order ships, you will receive a confirmation email with tracking details. We ship using trusted carriers such as UPS, USPS, and DHL for international shipments, and the most reliable option will be selected automatically based on your location. We offer worldwide shipping, and international transit times may vary depending on your country’s customs process and local postal service. International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer. Order changes or cancellations are only possible if the order has not yet been processed; please email hello@ayaapparel.com with your order number as soon as possible. Once an order is fulfilled, we’re unable to modify or cancel it.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
AYA Apparel is more than clothing, it’s a uniform for the refined few. Each piece is crafted in monochrome, stripped of distraction, designed to empower clarity. Our collections aren’t built to chase trends. They’re built for men who live by intention, who edit out the unnecessary, who understand that less isn’t just more, it’s everything.
When will my order ship?
Orders typically ship within 1–3 business days. During launches or high‑volume
periods, this may extend slightly.
What shipping carriers do you use?
UPS, USPS, and DHL (International).
Do you ship internationally?
Yes, we ship worldwide. Transit times vary by country.
Will I have to pay customs or duties?
Possible depending on your country’s regulations; fees are customer responsibility.
Can I update or cancel my order?
Only if it hasn’t been processed. Email support@ayaapparel.com immediately
What is your return policy?
Returns accepted within 30 days of delivery for free store credit or free U.S.
exchanges. Refunds available to original payment method.
How do I start a return?
Email support@ayaapparel.com with your order number.
Return address:
AYA Apparel – Returns
5854 Miami Lakes Dr
Miami Lakes, FL 33014
USA
Condition requirements:
Items must be unworn, unwashed, undamaged, stain‑free, fragrance‑free, and with all tags attached.
How does sizing run?
True‑to‑size with a premium tailored silhouette. Size up for an oversized fit.
Are pieces unisex?
Most items are designed as unisex unless otherwise noted.
How do I care for my clothing?
Machine wash cold, gentle cycle, no bleach, tumble dry low or hang dry.
What payment methods do you accept?
Major credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and Afterpay.
Do you offer buy now, pay later?
Yes — Afterpay is available at checkout.
Is my payment information secure?
Yes, all transactions are encrypted and secure.
Can I use more than one discount code?
Only one code may be used per order.
Do you offer student or military discounts?
Occasionally — email support@ayaapparel.com for verification.
Do you restock sold‑out items?
Core essentials restock regularly; limited capsules may not return.
Can I reserve items?
To keep releases fair, we do not offer pre‑holds.
Customer Service:
support@ayaapparel.com
Mon–Fri, 9 AM–5 PM EST
Email‑based support ensures fast, accurate communication.
