Return & Refund Policy
AYA APPAREL – RETURN POLICY
Updated: November 2025
We gladly accept returns within 30 days of delivery.
Return Options
- FREE returns for store credit
- FREE exchanges on U.S. orders (up to two per order)
- Refunds issued to the original form of payment
Orders purchased using store credit can only be returned for store credit.
Orders With Checkout+
U.S. & Canada customers who used Checkout+ can return any item for free, whether you prefer:
- a refund
- an exchange
- or store credit
Orders Without Checkout+ (U.S. & Canada)
If Checkout+ was not used, the cost of the return label will be deducted from the
refund.
International Orders
We are unable to offer free returns or exchanges on international orders (excluding
Canada with Checkout+).
To begin an international return, contact:
support@ayaapparel.com
Return Shipping Address
AYA Apparel – Returns
5854 Miami Lakes Dr
Miami Lakes, FL 33014
United States
Condition Requirements
Returned items must be:
- unworn
- unwashed
- undamaged
- free of makeup, deodorant, fragrances, or stains
- with all original tags attached
Final sale and “last chance” items cannot be returned or exchanged.
AYA reserves the right to reject the return request if the items are worn and not in the condition that is appropriate for returns.