When will my order ship?
Orders typically ship within 1–3 business days. During launches or high‑volume periods, this may extend slightly. A shipping confirmation email with tracking will be sent once your order is on the way.
What shipping carriers do you use?
We ship via:
- UPS,
- USPS,
- DHL (International)
Aya Apparel automatically selects the fastest and most reliable carrier for your location.
Do you ship internationally?
Yes, we ship worldwide.
International transit times vary based on your country’s customs process and local postal service.
Will I have to pay customs or duties?
International orders may incur customs, duties, or import taxes depending on local regulations.
These fees are the responsibility of the customer.
Can I update or cancel my order?
Changes and cancellations are possible only if the order has not yet been processed.
Email support@ayaapparel.com immediately with your order number.
Once an order is fulfilled, we’re unable to modify or cancel it.